Terms & Conditions

Introduction

Welcome to Shop Haveli. By using our website and services, you agree to these terms and conditions.

Order and Payments

You agree to provide accurate information for order processing.
We reserve the right to refuse or cancel any order.
All payments are processed via the Razorpay gateway.

Shipping & Returns

Order Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment.
Your order will be shipped within 3-5 business days from the date of order confirmation.
Expected Delivery Time: All orders made on our website are scheduled to be delivered within 6 to 8 days from the date of order placement.
Shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Delivery Delays: While we make every effort to deliver your order within the specified time frame, external factors such as weather conditions or logistical issues may cause delays. We appreciate your understanding in such situations.
Please refer to our Return Policy for information on returning products.

User Account

Users are responsible for maintaining the confidentiality of their accounts and passwords. By creating an account, users agree to provide accurate and complete information.

Content

All content on this site, including texts, images, and logos, belongs to Shop Haveli. Unauthorized use is prohibited.

Reviews & Feedback

We may use user reviews and feedback for promotional purposes. By submitting a review or feedback, users grant Shop Haveli the right to use, reproduce, modify, and publish it.

Shop Haveli is not liable for any damages or losses related to the use of our services.

Any disputes will be governed by the laws of India.

Updates

We may update these terms and conditions periodically. Continued use of our services indicates agreement with the new terms.