Privacy Policy

Introduction

Welcome to Shop Haveli. We respect the privacy of our users and are committed to protecting it through our compliance with this policy.

Data Collection

We may collect:

Personal information like names, email addresses, shipping addresses, and phone numbers.
Non-personal information like browser type, device type, and browsing history on our website.

Use of Data

We use the data collected for:

Order processing and shipping.
Providing user support.
Marketing purposes, like sending newsletters and offers, if you've opted in.

Data Sharing

We do not sell or share your data with third-party companies, except to:

Fulfill orders or deliver packages.
Help us send our email marketing, if you've opted in.
Analyze website traffic and usage via Google Analytics.

Payment Gateway

For payments, we use the Razorpay gateway. When processing payments, some of your data will be passed to Razorpay, including information required to process or support the payment, such as purchase total and billing information.

Cookies

Our site uses cookies to improve the user experience. You can turn off cookies in your browser settings, but this might affect site functionality.

Security

We employ measures to ensure data security, like SSL encryption.

User Rights

You can:

Request details of the personal data we hold about you.
Update or correct your data.
Opt-out of marketing communications.
Delete your account.

User-Generated Content

Reviews and comments made by users represent their personal opinions and not that of Shop Haveli. We reserve the right to remove any inappropriate or offensive comments.

Updates

We may update this policy periodically. We'll notify users of significant changes.