What is Shop Haveli?
Shop Haveli is an online grocery store offering a wide range of fresh produce, household essentials, and pantry staples delivered straight to your door. We aim to make grocery shopping easy, convenient, and affordable for everyone.
How do I place an order on Shop Haveli?
To place an order, simply browse our categories, add your desired items to the cart, and proceed to checkout. You'll need to create an account or log in to complete the purchase.
What areas do you deliver to?
We currently deliver to various locations. Please enter your zip code at checkout to confirm if delivery is available in your area.
What are your delivery charges?
Delivery charges vary based on your location and the total order amount. Orders above a certain amount may qualify for free delivery. Check our delivery policy page for more details.
How can I track my order?
Once your order is confirmed, you will receive a tracking link via email or SMS. You can use this link to track the real-time status of your delivery.
What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards, net banking, UPI, and digital wallets like PayPal, Google Pay, and others.
Can I change or cancel my order?
You can modify or cancel your order within a limited time after placing it. Please visit your account section or contact our customer service team for assistance with changes.
What is your return and refund policy?
If you receive a damaged or incorrect item, please contact us within 24 hours of delivery. We offer refunds or replacements as per our return policy, which you can find on our website.
Do you offer subscription services?
Yes, we offer subscription services for regular deliveries of essential items like milk, bread, and fresh produce. You can set up a subscription through your account settings.
How do I contact customer support?
You can reach our customer support team via email at info@shophaveli.com or call us at (+91) 1234567890.